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Operating Model

As soon as EndoComplete receives the request for repair, the corresponding replacement endoscope will be provided free of charge for the duration of the repair. Thus, you will be able to immediately continue to treat your patients.

We will take courage of making the process easy for you. 

 

We offer our customers a full service to achieve flexible endoscopy in Europe and beyond. We always strive to provide you, our customer, with the optimal solution and the fastest possible service. EndoComplete's service is fast, efficient, meets the highest quality standards and is affordable. Our repair processes, which are independent of device manufacturers, have ISO certification (ISO13485 and 9001) from the German standardization body and comply with both medical product laws and operating standards.

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Get a loan device while repair

If necessary, after receiving a repair request, we will provide the corresponding loan endoscope or ultrasound sensor free of charge for the duration of the repair. This will allow you to immediately resume the treatment of your patients. 

Quick Repair Quotation

Once we have received a service referral, we will arrange transport and pick-up orders within the same business day. All you have to do for shipping is pack your products ready for shipment and we'll take care of everything else for you. You will receive a repair estimate within approximately 3-5 working days as soon as our experts have inspected your product in accordance with our inspection standards.

Contact Us

Contact us if you have any questions or want more information about our activities.

We will answer you within one business day.

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Thank you! We will respond to you within one business day.

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